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The Power Of Listening And Building Rapport

build rapport with the power of listeningOne of the most vital skills for any effective communicator is the have the power of listening. The skill of listening isn’t taught in school, and it’s something that should be developed more. Listening is a powerful skill that can be learned effectively and practiced. It’s amazing how much more respect and esteem you will get by listening rather than talking constantly.

Isn’t it funny how sometimes you can link a specific phrase to someone? I once knew a guy called Ray kept saying “I hear you” when he was listening to me talking. Even though I liked this characteristic, I often wondered whether he was saying that because he actually heard, or that he maybe disagreed with what Continue reading

Developing Alliances And Value With Cooperation In Business

forming alliances and business cooperationHaving worked in the construction industry in the past, I understand the value of alliances and business cooperation. Even though I worked as a sub-contractor to the main developing contractor as an electrician, it’s vital to coordinate and program the work together as a team. Of course, the main contractor sets out the schedule, but communication is paramount to keep everything running smoothly with a successful outcome.

If one thing goes “out of kilter” it can create real problems for the project and is generally unnecessary in my experience. It may be as crazy as one “ego” against another, which is against all the principles which I was encouraged to work in. Business cooperation and building alliances between trade company representatives who work on any project, from the smallest to the largest, is key. “Getting on” with your work mates, no matter what trade they are in, is the obvious way forward for anyone. The value to the customer also improves because of the way the job has come together and completed efficiently.

This proves Continue reading

Sometimes A Solution Needs A Little Creative Thinking

we all need to think creatively sometimesSometimes we need a little creative thinking to come up with solutions to problems. If you’re like me, you will always work on the premise that there is not a problem, but there is a solution. The thought process of knowing there is always a solution triggers that creative thinking to be able to come up with that seemingly elusive solution.

How many times have you found yourself thinking there will be no other solution to a problem? You even think that problem leads to a dead end! How many times have you been stuck and believe the problem in front of you is Continue reading

How Strong Is Your Inner Belief System?

Work on your inner beliefBe careful what you believe, because it’s odds on that’s what you will experience. Your inner belief system is a mechanism that is yours and yours alone. It’s powered by your innermost principles, your desire and controlled by your thoughts and actions. In fact, you could say that your success is measured by the strength of your belief.

What do you desire? Many people don’t have a clue what they want. They seem to know what they don’t want, so logically it shouldn’t be too hard to work out. It’s time to evaluate your goals and determine the goals you truly Continue reading

Don’t Argue: Ask Questions

don't argue, ask questions insteadThey say “It takes two to tango”. Well, it also takes at least two to argue. It’s not possible to have an argument with someone if there is no reaction. My advice is don’t argue. If you need to find solutions to create a win/win outcome, then arguing isn’t going to serve you. The best way to reach a reasonable and acceptable outcome is to ask questions.

In coaching it’s normal to encourage people to ask questions so the other person can hear the potential solution in their own words. It’s said that coaches don’t ask questions to hear the answer themselves, but Continue reading

Life Is About Choices And The Decisions We Make

Decisions we make are essentialLife is a journey. A journey based on decisions we make and choices based around those decisions. The journey consists of long and short roads; smooth and rocky roads; crooked and straight paths.

Among the various roads we follow, we could find a road that leads to a life of single blessedness, marriage, and religious vocation. Then there is a road that leads to fame and fortune on one hand, or isolation and poverty on the other. Moreover, there are Continue reading

Discovering Your Road To Success – Part 2 Of 4

find your own success roadWelcome to part 2 of 4 in this series of discovering your success road. If you have not yet seen part one, please take some time to read it, because it will help you to move forward with the steps in part 2.

When on the sometimes slippery road on your success journey, you need to take some time for self-analysis. This is a very important part in the event of building up that success journey. Before we actually get into Continue reading

Discovering Your Road To Success – Part 1 Of 4

success is a journey, so plan your route wellSuccess is a journey and finding your own road to success is important. Although we can follow other great leaders in the way they achieved, success could so easily be aligned with the “genie trapped in a bottle” scenario. To follow that thought, success could simply be finding a way to open that bottle, and then following a specific path. Of course, this path is filled with pitfalls and traps all along its route, so it’s a good idea to learn all you can and expand your vision as you move along.

For many people, achieving Continue reading

Six Steps To Successful Selling – Step 6 – Objections

successful selling - dealing with objectionsIn the final step of the 6 steps to successful selling we will go over dealing with objections. But first, a brief summary of what we have already discussed.

If you have been following the series, you will know that step 1 is all about building trust and rapport with your prospect. Step 2 is about asking relevant questions. Step 3 finding out everything you can about your prospect’s values and buying preferences. Step 4 about matching the product to the customer and step 5 about going into a “conditional close”.

You may think Continue reading

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